Here you will find helpful links to resources curated to assist you in the work you do.
If you have suggestions for additions, please use the contact us page to submit them.
For Regulators
Date: September 23
Time: 3:00 pm - 4:00 pm (EDT)
How to Effectively Handle Charities Complaints
This practical webinar will explore strategies for effectively managing charitable complaints and enforcement matters when resources are limited and demands are high. Drawing on real world experience, attendees will learn how to establish enforcement priorities, develop complaint-screening and tracking systems, leverage partnerships and underutilized resources, and make informed decisions about when to investigate, resolve, refer, or decline complaints. The presentation will also cover practical tools for advancing investigations efficiently, pursuing appropriate remedies, obtaining preliminary relief, and using outreach and publicity to maximize deterrence and compliance. Designed for attorneys, investigators, and regulators, this session offers actionable guidance for building an effective charitable oversight and enforcement program. Please note you must have a NAAG login to register.
https://www.naag.org/event/how-to-effectively-handle-charities-complaints/
For Officers and Directors
Federal Government Resources: Information on charitable giving and regulation from the Federal Trade Commission and the Internal Revenue Service.
State Government Resources: Links and contact information for state charity regulators and state agencies that provide consumer protection. Use this resource to determine who to contact in your state.
National Association of Attorneys General (NAAG) - The National Association of Attorneys General (NAAG) is the nonpartisan national forum for America's state and territory attorneys general. NAAG provides a community for attorneys general and their staff to collaboratively address issues important to their work, as well as training and resources to support attorneys general in protecting the rule of law and the United States Constitution. NASCO trainings are available through the NAAG website and require an account.
NASCO State Charities Registration Survey: Registration requirements and information. Update coming Fall 2026, just in time for the conference.
Charleston Principles: Guidelines on charitable solicitations using the internet. These guidelines were approved by the NASCO Board as advisory guidelines on March 14, 2001.
For Donors
Not For Profit Resources: Links to a variety of national associations and councils that provide information and guidance to nonprofits and donors.
Online Giving: What Should You Know? A common phrase in the world of charities is that there are many ways to give. Making an online donation is one way, and using an “online giving portal” is becoming a popular option. Here are the basics. Online Charitable Giving Online charitable giving portals must ensure that their efforts to provide more giving options do not inadvertently create donor confusion or violate advertising law principles. Here’s some guidance on how to do that. Donating through an Online Giving When donating through an online giving portal, be sure you know how your money gets to the charity you’re supporting, how much of it gets there, and when. Here’s some guidance on how to do that.
Guidebooks and Publications: Guidebooks with information about regulatory compliance, theft avoidance, and best practices for charities and donors.
Current Developments in Regulation and Enforcement: A resource document compiled for the Georgetown CLE Conference - Representing and Managing Tax-Exempt Organizations.
International A one-stop shop for information on how to prevent, detect and respond to fraud committed against charities and other not-for-profit organizations.
FTC/NASCO Give & Take: Consumers, Contributions, and Charity: Event materials from the FTC/NASCO conference focusing on consumer protection concerns in the nonprofit sector, including available data on donor expectations and perceptions, deceptive fundraising practices, the regulatory and enforcement environment, and new charitable giving options.